Refund Policy
Effective Date: [Insert Date]
At [Your Academy/Business Name], we are committed to providing high-quality online learning experiences. We want you to feel confident in your purchase, which is why we offer a 7-Day Money-Back Guarantee.
7-Day Money-Back Guarantee
If you are not satisfied with your course for any reason, you may request a full refund within 7 days of your purchase.
To be eligible for a refund:
- Your refund request must be submitted within 7 calendar days of the purchase date.
- The course must have been purchased directly through our website.
- You must provide your order details and the email address used for the purchase.
Once your request is approved, the full purchase amount will be refunded to your original payment method.
Refund Eligibility
Refunds are available if:
- You are not satisfied with the course content.
- The course does not meet your expectations.
- You decide the course is not suitable for your learning needs within the 7-day refund period.
We may ask for brief feedback about your experience to help us improve our courses. Providing feedback is optional and does not affect your eligibility for a refund.
Non-Refundable Cases
Refunds will not be provided:
- After 7 days from the purchase date.
- If the course was obtained through unauthorized or fraudulent means.
- For purchases made through third-party marketplaces or resellers. Their refund policies will apply.
Refund Process
To request a refund, please contact our support team with:
- Your full name
- Email address used for the purchase
- Order number or payment reference
- Course name
- Reason for requesting a refund (optional)
We will review your request and respond within 2–5 business days.
Refund Method
Approved refunds will be issued to the original payment method used during purchase. Depending on your bank or payment provider, it may take 5–10 business days for the refunded amount to appear in your account.
Contact Us
If you have any questions about this Refund Policy or wish to request a refund, please contact us.
[Your Academy/Business Name]
Email: support@example.com
Phone: +94 XX XXX XXXX
We appreciate your trust in us and are committed to ensuring you have a positive learning experience.